Introduction to Interactive Video Marketing

Interactive video marketing is a type of digital marketing that uses interactive video content to engage with and convert viewers into customers. Interactive video can include elements such as clickable links, chats (which can further include forms, surveys, quizzes), and more that allow viewers to interact with the video and take actions such as making a purchase or signing up …

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The importance of creating personalised customer experiences

Creating personalized customer experiences is a critical aspect of modern business. Customers expect to be understood and treated as individuals, and businesses that fail to deliver on this expectation will struggle to retain customers in the long-term. Personalization is not only a good customer service practice, but it also has a direct impact on the bottom line. Research has shown …

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