We may collect information that you voluntarily provide when you interact with our website, including when you contact us, submit an inquiry, request information, or communicate with our team.

Depending on how you use the website, this information may include:

• Contact information: name, email address, phone number, company name, and job title.
• Business information: information about your company, business needs, challenges, or project requirements that you choose to share with us.
• Communication information: information contained in messages, inquiries, or other communications you send to us.
• Technical information: information such as IP address, browser type, device information, operating system, and general website usage data.
• Cookie and usage information: information collected through cookies and similar technologies, as described in our Cookie Policy.

We only seek to collect information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted by applicable law.

We may use the information we collect to:

• Respond to your inquiries and requests.
• Understand your business needs and discuss relevant services.
• Provide, manage, and improve our services.
• Improve the functionality, performance, and user experience of our website.
• Analyze website usage and understand how visitors interact with our content.
• Communicate with you about services, updates, or relevant business information.
• Send marketing communications where permitted by law and where you have provided the necessary consent.
• Protect the security and integrity of our website and systems.
• Comply with applicable legal and regulatory requirements.

We do not use your personal information for purposes that are incompatible with the purposes described above unless permitted or required by applicable law.

We do not sell your personal information.

We may share personal information with trusted service providers, technology partners, or other third parties who support the operation of our website and business, such as providers of hosting, analytics, communication, CRM, or other business technology services.

Where we engage third parties to process personal information on our behalf, we take reasonable steps to require them to handle the information appropriately and in accordance with applicable requirements.

We may also disclose information where necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests.
• Protect the rights, property, or safety of Shutta, our clients, users, or others.
• Detect, prevent, or investigate fraud, security incidents, or other unlawful activity.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain our business and contractual relationships, comply with legal obligations, resolve disputes, and enforce our agreements.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

Our website may contain links to third-party websites, platforms, or services.

These third parties operate independently from Shutta and may have their own privacy policies and data practices. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

Subject to applicable Vietnamese personal data protection laws, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction or updating of inaccurate information.
• Request deletion of personal information where legally applicable.
• Withdraw consent where processing is based on consent.
• Request information about how your personal information is processed.
• Exercise other rights provided under applicable personal data protection laws.

To exercise your rights or ask questions about how we handle your personal information, please contact us using the details below.

Where permitted by applicable law, we may send you information about Shutta's services, insights, events, or other business-related content.

You may opt out of marketing communications at any time by using the unsubscribe option included in the relevant communication or by contacting us directly.

Opting out of marketing communications will not affect other communications necessary for an existing business relationship or other legitimate purposes.

Our website and services are intended for business and professional audiences. We do not knowingly collect personal information from children through this website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.

Any updates will be published on this page with a revised "Last Updated" date.

If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact us at:

Personal data collected through this website will be processed in accordance with applicable personal data protection laws of Vietnam.